Yes that's important. I bought 3 sofas off them say 3 years ago for my lounge. 3 years on they are still great. Like burnsey said he aware of the fillings. We paid extra (I think £60ish each) for two of them and they are as good as new, no drop at all. There's was a thread on this only a couple of months ago. They divide opinion, however I can only talk about my experience and that is good.
Went into DFS about 10 years ago to buy a couple of 3 seater sofas, asked for a discount for cash and the sales guy smiled and said "no chance", I just smiled back and said "Goodbye"!
We went to JL, got a couple of really nice sofas even though it was a few hundred quid more and we are still happily and very comfortably sitting on them, so thanks DFS, you actually did us a favour!
Thanks again for the comments guys, will be sure to check colour and filling options are correct
Perfectly fine experience with DFS. We've had the sofas about 8 years. They still look good and we've had no problems. DFS were easy enough to deal with.
Back in the day a lad in our office had a voucher thing in the post with the offer of a few hundred off etc and can also enter a prize draw
He hadn't got enough for a sofa but entered the draw
The rest is history
£10,000 he won......
Changed his life
He didn't buy a sofa from there either afterwards