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i'm with bt and it's garbage,
download speed 2692kbps
upload speed 344kbps
ping 69ms
:cry: :cry: i'm supposed to be on 54mbps
mick
I signed up with BT for my new office and suffered a catalogue of connection drop outs, poor speed (6Mbps - 13Mbps) and router issues. It is galling enough but even more so when I was paying £20 + VAT a month on top of £99 connection fee, the thieving swines.
After spending hours trying to get through to them and 7 weeks in to my 2 year contract I was fed up and asked for my MAC code. Apparently if you have a fault active for more than 15 days on your account you can get out of your contract. I only went with BT for my phoneline so that I could choose a good number for my business (and in fact I was fortunate that I spoke to a kind chap and got a fantastic number) as I give British Telecom and British Gas a wide berth from previous bad experiences.
Anyway, I have had o2 broadband at home for a couple of years with fabulous reliablity and someone at the end of the phone in seconds when there is an issue. I called them up, no problem sir you will be live within one week, £15 per month inc VAT and free equipment the the first three months are free on a 12 months contract and if you are dissatisfied for any reason you can pull out within 30 days at no charge whatsoever.
Couldnt ask for more and they did as stated. BT cut me off days early not once but twice! It took me a whole morning to get them to reconnect me which took 10 seconds.
Anyway rant over, o2 have been incredible and the speeds are mind blowing.
What are you getting? Shut eveything bandwidth related down and click on this http://www.speedtest.bbmax.co.uk/
i'm with bt and it's garbage,
download speed 2692kbps
upload speed 344kbps
ping 69ms
:cry: :cry: i'm supposed to be on 54mbps
mick
Geez that is poor, it does depend on a number of things including your filter, extension cables etc. but still, I would be on the phone having a rant at that, not even enough for HD streaming on iplayer.
Date of Speed Test: 2010-08-23 20:06:42
Download Speed: 4925 kbps (615.6 KB/sec transfer rate)
Upload Speed: 358 kbps (44.8 KB/sec transfer rate)
Not bad considering we are in the sticks on the end of a bit of wet string running across a mile of common right next to an electric cattle fence!
ADSL is distance limited, simple as that really, the longer the cable, the worse you get
live next to the exchange and anyone can give you around 20-22Mbps
live 5Km out (or 5km of cable) and you are lucky to get 1Mbps
Virgin cable isnt distance limited, if you can get it in your area, you can have 50Mbps, and 100Mbps by xmas
thats about the gist of it in simple terms ;)
Very true, forgot to mention I can see the exchange from where I am sitting in my office :mrgreen: :mrgreen:Originally Posted by bogie
no cable available and i'm quite far from the exchange,double bummer
cheers,mick
Trouble is when you get an electric cattle fence running parallel to the line for a mile the inductive interference causes the exchange kit to keep up'ing the target SNR to try and improve the line quality. This in turn reduces the connection speed, then the IP profile and then the actual throughput.
We see actual throughput of 6500 in the winter and as soon as the fence comes out it starts stepping down to 5000.
upload 0,35mb/s
download 0,40mb/s
ping 83ms
:evil:
Goat
someones getting a good butting tomorrow.
Here's what I get:
Costs me €29,50 per month, which is quite OK in my book.
Cheers,
Oliver
Virgin 10mb line for £12.50/month, did have a bigger line from them but honestly the difference in cost vs. need for +20mb was pointless IMO.
Would love to get faster/better at the office but that's stuck around 3.5mb... would LOVE to have a 1mb upload though, that really makes us suffer being a web company and all!
I'm also on O2 broadband and their customer service is absolutely superb. I only wish the mobile phone side of the company were 10% as good!
Download Speed: 13292 kbps (1661.5 KB/sec )
Upload Speed: 806 kbps (100.8 KB/sec )
BT here
When you look long into an abyss, the abyss looks long into you.........
I think you should count yourselves lucky. I've been out in Abu Dhabi for the past year and there's only 2 government owned providers you can get your services thorugh. I pay the equivalent of just over £45 per month for this quality of service:
0.24Mbps download
0.06Mbps upload
Its supposed to be 1Mbps. If I want to get 16Mbps its £100 per month. These are domestic rates. I'd hate to think what they charge business customers. There's no point complaining as they don't care as you've got no choice.
This morning I'm getting this:
Eddie
Whole chunks of my life come under the heading "it seemed like a good idea at the time".
Dumping AoL was a very good move, though Virgin's a bit slow today :)
My computer says 100 mbps, but me thinks it lies
To the best of my knowledge 54Mb/s isn't even theoretically possible over a standard phone line. You sure you're not mixing the number up with your wireless router, which will be rated at 54Mb/s.
I'm on Talktalk's Plus package. Unlimited, including line rental and various bells and whistles. £24pm
That'll be the connection speed between your PC and your router
Quite happy with Virgin. :)
Cheers,
Neil.
Here's mine
Think I might be cheating though :D
I'm on Virgin's 10Mb cable at home and normally get about 9 download
I'm absolutely astounded by the UK speeds quoted so far - especially by speeds in the Mbps range being though of as poor!.
Stuck out here in rural Texas, the nearest phone land-line is 2 miles away and the nearest high-speed DSL line is 8 miles away. Nearest Wi-Fi hot-spot also 8 miles.
So my internet connections are:
1) Hughes satellite dish - never seen more than 150Kbps on a good day. On during busy satellite moments or poor weather conditions - as low as 13kbps. Uploading is always very slow all the time because of the protocol and the satellite distance (~ 1/2 sec up+down). If you exceed their allowance, you get whacked with 1kbps (yes, 1k) for 24 hours. I use their minimum service, they have faster plans, but not much faster.
2) As a back-up or for traveling I have AT&T's service where you connect your cellphone to the computer and use it as a wireless connection. It's a bit faster, maybe 250kbps but it's prone to dropping off-line quite a bit because we're on the fringe of the 3G reception area.
Ted, I think a lot of the dis-satisfaction comes from the fact that a lot of ISPs sell their services with the maximum attainable speed advertised as the headline figure instead of a more realistic 'average'. That said, however, if your connection is supposed to be up to 10Mb and you get 1Mb then you've still got plenty of reason to complain.
Your connection speeds remind me of when I was doing support on a 14.4K modem
:shock: So who's downloading p*rn in the company?? :evil: :evil: :evil:
I'm not as think as you drunk I am.
There's two factors with a satellite service.Ted, I think a lot of the dis-satisfaction comes from the fact that a lot of ISPs sell their services with the maximum attainable speed advertised as the headline figure instead of a more realistic 'average'. That said, however, if your connection is supposed to be up to 10Mb and you get 1Mb then you've still got plenty of reason to complain.
Your connection speeds remind me of when I was doing support on a 14.4K modem
One, of course, is the signal transit time - about a 1/4 sec each way. So, even though the satellite sends a packet of information right quick, it still takes a 1/4 sec to get here and the computer reply "Ok, I got that, what's next?" takes another 1/4 sec to get back up to the satellite.
The other is that the satellite doesn't quite have the same capacity as a large room full of servers. So it slows markedly under conditions of high traffic.
We're used to it and the computer itself isn't the fastest on planet anyway.
What I love is those movies where the platoon is deep in the jungle and the chick whips a tiny dish and laptop out of her backpack, sets it on the ground with any alignment, and they get instant full video and audio two-way comms with HQ!!
Unlike mine . . . :wink:
Ouch, that satellite speed is bad! I guess you pay the price for rural tranquillity...?
I'm on Virgin here, purely for the cable broadband, and I get the rated speed (well, slightly above - I have seen 55mbps download when testing before!).
That said, we're below average in world rankings here in the UK, with speeds only half that available in vastly superior, richer and more technologically advanced countries such as... ahem, Kyrgyzstan...
http://www.netindex.com/download/allcountries/ :roll:
TalkTalk supposedly 14Mbps
Virgin Media 20mb
Out of interest I did that speed test, and it actually gave ~1/2 Mbps for down and ~ 120Kbps for up - however, the crunch was the "ping" measurement which, on my Hughes satellite system, was a whopping 973 ms, i.e. almost a whole second!!Virgin Media 20mb
This is as good as it will ever get for me, I think here in rural Ireland, but not complaining as until last year I had no choice other than a 56k modem, so this is heaven. :D
do i win? bit rural here :)
another vote for O2 on service though - i get home bb for £7.50/month as i have a phone contract. when rang them and said i now had a phone contract they even back-dated the broadband discount. UK call centres too.
You're not even close to winning my good man - good old BT have hobbled me nicely despite living a mile from the exchange (old cables apparently) !!
Problem is (I think) we are not comparing like with like?
So may variables such as distance to exchange, CAT of wiring, age of wiring etc., etc.
V frustrating - maybe a survey of the fastest based on postcode or GPS position might be better?
When you look long into an abyss, the abyss looks long into you.........
Very true, my speed is so rubbish due to old interleaved wiring and an out-of-date exchange system - in temrs of performance for my postcode area what I get is about average :(
Can't complain really. No Cable options here so I don't think I could do better.
I note BT has had its wrist slapped today for one set of those TV ads where the promote their new 20Mb service. ASA said it was rubbish to intimate most customers could get that.
These are my results:
Date of Speed Test: 2010-08-25 18:58:46
Download Speed: 21010 kbps (2626.3 KB/sec transfer rate)
Upload Speed: 8205 kbps (1025.6 KB/sec transfer rate).
And the results from my local server (<50 mi):
Where are all these massive upload speeds coming from :shock: I have never got more than 1mbps with any ISP :(
Fibre.........
The stuff of dreams (or high quality porn depending upon your point of view.)
How about you all stop telling me how fast your broadband is - I get 0.13Mbps and everyone else is getting well over 10 if not 40.
Thats 307 times quick than mine !!!!
Not happy :evil:
Well content yourself with the fact that you probably live somewhere picturesque and rural whereas I live in a concrete jungle....horses for courses and all that :DHow about you all stop telling me how fast your broadband is - I get 0.13Mbps and everyone else is getting well over 10 if not 40.
Thats 307 times quick than mine !!!!
Not happy :evil:
PMSL :lol:Well content yourself with the fact that you probably live somewhere picturesque and rural whereas I live in a concrete jungle....horses for courses and all that :DHow about you all stop telling me how fast your broadband is - I get 0.13Mbps and everyone else is getting well over 10 if not 40.
Thats 307 times quick than mine !!!!
Not happy :evil:
I live a mile from the exchange in bl**dy Surrey - not exactly rural :lol:PMSL :lol:Well content yourself with the fact that you probably live somewhere picturesque and rural whereas I live in a concrete jungle....horses for courses and all that :DHow about you all stop telling me how fast your broadband is - I get 0.13Mbps and everyone else is getting well over 10 if not 40.
Thats 307 times quick than mine !!!!
Not happy :evil:
Mr Stoat - that's just plain broken
contention ratio is also an issue remember as well as distance from exchange and thickness of wet string between cans
Yep, BT are "in the process" of sorting out the exchange capacity as everyone in the area is complaining - not helped by me being one of the furthest from the exchange either.
To be fair the speed test I did was in the evening which BT pointed out was the busiest time - they reckon I should be able to get 1.5Mbs once they're sorted the exchange out.
Virgin offer a cable service in my area so I'll be switching to them come renewal time anyway, the whole BT "help" desk has driven me mad with the scripted rubbish :roll:
18710kbps....312kbps
I don´t know whether its bad or good!
The FTTC box has just gone in up the road and the BT checker estimates 25.2Mb download 10.0Mb upload for BT Infinity. Though I should be getting near 15Mb/s on my current line but my modem won't connect above 10Mb/s.
if your not getting the speeds your package states is there any room for compo/cancelling contract immediately?
andy
No, since the ISP has no control over the condition of your telephone line or even the line from your wall socket to the router, which can make a fair difference. You can still complain though!
When I upgraded to the Virgin 50Mbps service I had to get a new modem and router, the old ones couldn't handle the speed and just locked up.
The FTTC box has just gone in up the road and the BT checker estimates 25.2Mb download 10.0Mb upload for BT Infinity. Though I should be getting near 15Mb/s on my current line but my modem won't connect above 10Mb/s.
Eddie
Whole chunks of my life come under the heading "it seemed like a good idea at the time".
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