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Thread: Rolex service SW or Central London or Kent

  1. #1
    Master
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    Rolex service SW or Central London or Kent

    Hi all,

    Does anyone have any recommendations for Rolex service in SW or Central London or Kent?

    I am aware of St James and King's Hill RSC but looking for other service agents.

    Cheers,

    Rico

  2. #2
    Master
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    Nothing? This is surprising!

  3. #3
    I have used West Repairs in Walderslade before and was very impressed. Not sure if they're still going as the website seems to have disappeared.

  4. #4
    Master DB9yeti's Avatar
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    Quote Originally Posted by rico View Post
    Nothing? This is surprising!
    What's wrong with the two you mentioned?

    Superlativetime in Ealing might fit the bill. Pricey though...

  5. #5
    Master
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    Quote Originally Posted by DB9yeti View Post
    What's wrong with the two you mentioned?

    Superlativetime in Ealing might fit the bill. Pricey though...
    I was just after somewhere with a quicker turnaround, I'm quite impatient.

  6. #6
    Craftsman
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    There's a Rolex service centre at 1 Hyde Park in Knightsbridge.

  7. #7
    Master
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    West Malling did my Rolex in four weeks, and you get a two year guarantee. It has to be the way to go, especially as they have all the parts"

  8. #8
    Quote Originally Posted by Wharry View Post
    There's a Rolex service centre at 1 Hyde Park in Knightsbridge.
    Is there?

    Surely they just send the watches to King's Hill RSC...?

  9. #9
    Grand Master
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    Quote Originally Posted by Wharry View Post
    There's a Rolex service centre at 1 Hyde Park in Knightsbridge.

    Not heard of this one before, do you have a link please?


    mike

  10. #10
    Craftsman
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    http://www.thewatchgallery.com/store...-one-hyde-park

    It's run by Watch Gallery but has a fully Rolex accredited Watchmaker in there is my understanding. Video on the above link suggests so as well.

  11. #11
    Craftsman
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    Link to their servicing page:

    http://www.thewatchgallery.com/magaz...watch-gallery/

    Looks like it is all on-site.

  12. #12
    Master
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    Depends if you want 'official' or 'accredited'.

    Russell Talerman just off Regent St is good and reasonably priced. Turnaround is not particularly quick but neither is it particularly slow.

    Pretty sure he's Rolex accredited, and will also work on vintage stuff.

  13. #13
    Grand Master PickleB's Avatar
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    OK...there Rolex have two Official Service Centres in the UK (as mentioned by the OP): link. On that page Rolex have a link to Affiliates and Service Centres where they say:

    Affiliates & service centres
    The leading name in luxury wristwatches, Rolex has been the pre-eminent symbol of performance and prestige for over a century. Headquartered in Geneva, Switzerland, with 28 affiliates worldwide and relying on 4,000 watchmakers in over 100 countries, Rolex continues to expand its long history of achievement and innovation.

    There is also a link to Rolex Servicing (link) where it says:

    The Rolex Service Procedure
    The Rolex service procedure is designed to ensure that every timepiece leaving a Rolex workshop complies with its original functional and aesthetic specifications. Each movement is completely overhauled and each case and bracelet is meticulously refinished to restore its lustre. Etc...

    ...and ends with a link to Service your Rolex: link.

    Then on the page for The Watch Gallery (Rolex Boutique) at One Hyde Park (link) it says:

    "Only official Rolex retailers are allowed to sell and maintain a Rolex. With the necessary skills, technical know-how and special equipment..."

    So what is Rolex Accreditation, as claimed by some repairers, please?

  14. #14
    Grand Master jwg663's Avatar
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    http://www.watchpro.com/rolex-uk-to-...y-watchmakers/

    From 2012:

    "Independent watchmakers in the UK who wish to work with Rolex to offer repairs on the brand’s watches must apply for accreditation through the British Horological Institute."
    ______

    ​Jim.

  15. #15
    Journeyman
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    Good to know Rolex still supplies parts to independent watchmakers. We need more people to enter the trade!

  16. #16
    Master
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    Quote Originally Posted by Danstone View Post
    I have used West Repairs in Walderslade before and was very impressed. Not sure if they're still going as the website seems to have disappeared.
    Out of curiosity, was (is) this at a business unit, or run from someone's home? I have a friend or two in Walderslade and didn't realise there was a watch repairer there.

  17. #17
    Grand Master PickleB's Avatar
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    Quote Originally Posted by jwg663 View Post
    http://www.watchpro.com/rolex-uk-to-...y-watchmakers/

    From 2012:

    "Independent watchmakers in the UK who wish to work with Rolex to offer repairs on the brand’s watches must apply for accreditation through the British Horological Institute."
    Thanks for that info. I would have replied at the time but the forum wasn't playing ball with reply with quote. I put it off and then forgot...until now.

  18. #18
    Quote Originally Posted by Tahiti View Post
    Out of curiosity, was (is) this at a business unit, or run from someone's home? I have a friend or two in Walderslade and didn't realise there was a watch repairer there.
    This was run from home, but they were very good.

  19. #19
    Master
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    Apologies for the delayed acknowledgement. Thanks.

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