I’ve watched a few episodes of the “Hardcore Pawn” TV show, and it seems some people actually convince themselves that the item they brought in was much better (if indeed they brought anything in at all) and it’s their inalienable right to walk out with the biggest TV/fur coat/piece of jewellery in the shop, and if they just face the owner down they’ll buckle and give them what they want. Normally this comes crashing down when the 7ft tall/400lb security guard shows up, not sure if that applies in this case...

Cheers,

Plug