Rolex just emailed me to say the 14060 is ready. That's just 11 days after I took it in. Or 7 working days.
Is that a Rolex service record?
Has anyone had theirs serviced quicker?
I'm scratching my head
Probably helps that they actually know how to service that one (the 3000). I dropped my 32xx BLRO in for warranty repair 4 weeks ago (2nd time lucky), I was told it may be into next year.
I assume no additional costs for your service (on top of basic)?
Was the watch refinished? If not that may explain the quick turnaround.
No refurb or refinish required so straight movement service.Originally Posted by walkerwek1958
Still think it’s pretty good turnaround.
With no refinishing the job becomes a quickie, they’ll have a different team doing the refinishing but I suspect it will still be the bottleneck.
sign of the times with money being tight.
Good to see keeping it away from the polishers.
That's impressive.
Three and a half weeks for me and that includes a case refinish. That's pretty impressive too. How times have changed.
It just makes me wonder with all the stories of parts being quoted to replace on top of the service price ( prices at £1k + and loads more at times ) whether people are taking their watches to independent watchmakers as well as leaving them longer between services .
I wonder how busy they are as that’s an unbelievable turnaround time .
I remember waiting 6-8 months for a GMT & a Red Sub , but think at the time they only had a few WM who dealt with the Vintage stuff .
Picked it up yesterday and even the guy at RSJ said it was one of the quickest turnarounds they'd done.
Maybe Hood's right and people are hanging on to their pennies. I only took it in because the seconds hand had stopped.
Disappointingly, got the new card with a QR code and nothing else - no paperwork except the original receipt - but nice leather pouch.
Booked my Deepsea in for a straight service at Winsor Bishop Norwich on the 14th Nov, got the call two days ago telling me it was back, which I collected this morning.
Came back looking pristine and clean, though they said it had not had a polish as I stipulated this.
Impressed with the turn around.
They told me it is taking generally longer for their in house watchmakers to service certain models on their premises and they have 3 permanent staff doing this, quite an investment!
Andy
I think since they refused to deal with businesses they have created alot of capacity at service centre's.
Not good for the greys but looks like a swifter reply for clients
RIAC
I'd say in the current financial climate there are less people who are prepared to spend a not insubstantial wedge of cash on servicing a watch.
This obviously translates to shorter service queues which is great if you still have the wherewithal to get work done. Not so good if you work at Kings Hill.
Pretty good indicator something amiss :)
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