I have flown Air Transat a few times and no complaints. I flew economy and expected an economy service and got a good economy service. I think complaints arise when passengers have high expectations of what is economy.

I recently booked for my mom to travel from Manchester to Toronto and no issues. My mom didn’t mention anything about the in flight entertainment but my previous experience was the usual screens in the headsets.

If you don’t actually need your hand luggage with you during the flight, the check in desk were happy to check in your hand luggage.

What was strange, that during the ticket purchase online, you can pay for blankets, drinks prior. No idea when charging for blankets became a thing.

From Manchester outbound flights are on a Wednesday and inbound leave Canada on Tuesday to arrive Manchester early Wednesday morning.

But I think there are more flights during the summer period.