They won't compensate you at all in my experience if it has been under declared. Also they won't do any insurance on watches, jewellery, phones etc - you'd need to go via Parcelpro or Secursus for that
They won't compensate you at all in my experience if it has been under declared. Also they won't do any insurance on watches, jewellery, phones etc - you'd need to go via Parcelpro or Secursus for that
FedEx but it was for a watch so may be different in your case.
Also.recently Royal Mail RMSD refused point blank to pay for.damage they caused to a watch during transit even though it was obvious it was damaged on their watch - quite a spiteful company to deal with
When I last looked into it, the RM policy is to insure up to declared value (so if it's £600 but you declared £500 you still have a claim up to the declared value), UNLESS you exceed the maximum value at which point their insurance goes to £0.
Whether they pay out or not is another story of course.
Last edited by ryanb741; 27th April 2024 at 15:10.
Did you pay for additional insurance ?
Their standard payout (Fedex) is limited to a few c/kg so pretty useless.