Did you pay for additional insurance ?
Their standard payout (Fedex) is limited to a few c/kg so pretty useless.
Did you pay for additional insurance ?
Their standard payout (Fedex) is limited to a few c/kg so pretty useless.
I would claim it the amount you insure for. When they inevitably ask for proof you can explain your surprise at that point.
You could always say as it was an auction you thought it sold for more than it was worth so were being honest ?