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Thread: Scratch genie for a sapphire crystal repair

  1. #1
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    Scratch genie for a sapphire crystal repair

    Hi everyone , I’m thinking of buying and using some scratch genie to remove a scratch on my submariner crystal , I’ve been told it won’t work but others have said give it a go using a dremel and the scratch genie ,

    Has anyone Had any joy with this ? Or is it a bad idea ? The scratch is quite deep and around 10mm long around the 2 mark


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  2. #2
    Master
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    Following with interest, I’ve got a couple of crystals with scratches (one Bulova with mineral I believe, and a Seiko with hardlex?)

  3. #3
    Craftsman
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    Quote Originally Posted by jimmyt View Post
    Following with interest, I’ve got a couple of crystals with scratches (one Bulova with mineral I believe, and a Seiko with hardlex?)
    Seiko Hardlex I can comment on - diamond glass polishing paste (cerium oxide?) worked for me - took an age though.. there was comment elsewhere that suggested Dremel route needed care to not overheat/crack the crystal..
    al


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  4. #4
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    Quote Originally Posted by alslater View Post
    Seiko Hardlex I can comment on - diamond glass polishing paste (cerium oxide?) worked for me - took an age though.. there was comment elsewhere that suggested Dremel route needed care to not overheat/crack the crystal..
    al


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    Yes I’ve definitely read about not over doing it with the dremel as heat could crack the glass ,
    Anyone had results on sapphire crystal ? Don’t fancy a full service and crystal change at £700 from Rolex , which is my only other option


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  5. #5
    Hands up I’ve foolishly tried it -it didn’t work out satisfactorily in my case
    I’m a bit Ham fisted mind but good luck if you try to repair it
    In my case it was a fortis watch I previously owned also tried polishing a cheapie Citizen echo drive both watches looked better before

  6. #6
    Grand Master
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    If you send the watch to a Rolex accredited independent, such ad Bill Rice, I think you’ll find the crystal can be replaced as a separate job, which cerainly makes more sense.

  7. #7
    Master
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    I've used cerium oxide on a scratch on a double glazing unit as part of a specialist kit. It did the trick but as others have said you have to be careful not to overheat the glass so it takes a while..

    I've also read that notwithstanding you remove the scratch, it can still impact on the optics as you look through the glass since it is unlikely that you will maintain a flat surface.

  8. #8
    Quote Originally Posted by thegreatdogwood View Post
    I've used cerium oxide on a scratch on a double glazing unit as part of a specialist kit. It did the trick but as others have said you have to be careful not to overheat the glass so it takes a while..

    I've also read that notwithstanding you remove the scratch, it can still impact on the optics as you look through the glass since it is unlikely that you will maintain a flat surface.
    This was the problem I had after polishing the scratch out
    The uneven glass made it look just as bad but without the scratch
    My advice would be replacement crystal

  9. #9
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    Quote Originally Posted by walkerwek1958 View Post
    If you send the watch to a Rolex accredited independent, such ad Bill Rice, I think you’ll find the crystal can be replaced as a separate job, which cerainly makes more sense.
    This might be my best option considering the comments about uneven glass results , I’ve spoken to Rolex and they can only change the glass as part of a service . Might contact an independent as suggested , would they have original Rolex parts ?


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  10. #10
    Master
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    I scratched the crystal on my Explorer some time ago. I don't know how I did it, but it is there, over the 1 o clock baton and about half an inch long.

    It put me in a mood for a few hours but after a week or two you just learn to live with it and it can bloody well stay there until the next service.

  11. #11
    I’ve completely removed a scratch on sapphire with diamond paste (in different grades) on one of my watches and on at least a couple of friends watches to date - you would obviously lose any external coating though, if the watch had it. It takes a while, but it’s very effective.
    It's just a matter of time...

  12. #12
    As others have said, don't use a Dremmel - uneven heating can crack the crystal, I think.

    I scratched the sapphire of my 16600 SD years ago, and I bought some diamond polishing paste from eBay - 3 microns, and 0.5 microns, from memory. From there, I masking-taped the bezel and the rest of the watch and sat down with some bad telly and an old t-shirt, and polished. After an hour or so, the hardd edges of the scratch had gone, and it was only visilbe if you knew it was there. Not a total fix, but cheaper than a service!

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